Refund and Returns Policy

Refund and Returns Policy

At GRAMD, we strive to provide high-quality Ayurvedic products and services to our valued customers. However, we understand that there may be situations where you need to cancel an order or request a refund. This policy outlines the rules and procedures for cancellations, returns, and refunds.

Cancellations

You may cancel your order within 24 hours of placing it by contacting our customer support team at:

Please provide your order details and the reason for cancellation. If your order has not been processed, we will initiate a full refund.

Returns and Exchanges

We accept returns and exchanges under the following conditions:

Damaged Products

If you receive a damaged product, please contact us within 7 days of receiving your order. We will arrange for a return or exchange, and you will not be responsible for any additional shipping costs.

Product Quality

If you are not satisfied with the quality of our Ayurvedic products, please contact us within 30 days of receiving your order. We will guide you through the return process. You will be responsible for any return shipping costs.

Unopened Products

Unopened products can be returned within 30 days of the purchase date. We will process your refund or exchange once we receive the returned items. You will be responsible for return shipping costs.

Refund Processing Time

Once we receive your returned item(s), we will process your refund or exchange within 7-10 business days. Please note that the time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

Contact Information

For any inquiries or to initiate a cancellation, return, or exchange, please contact our customer support team at:

We are here to assist you in ensuring your satisfaction with GRAMD Ayurvedic products and services.

Policy Updates

GRAMD reserves the right to make changes to this Cancellation and Refund Policy. Any revisions will be posted on our website, and the effective date will be updated accordingly. Please review this policy periodically to stay informed about our current practices.

If you have any questions or concerns about this policy, please don’t hesitate to contact us. Your satisfaction is our priority.